Privacy Policy

SPS Worldwide does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

Personal information

• Information you choose to provide, such as your name, email address, phone number, company, and project details
• Information provided through a separate purchase, quote, scheduling, or service process when applicable
• Opt-in records and timestamps when you separately consent to SMS, email, or another communication channel

Non-personal information

• Basic request information such as IP address, browser type, and device information used to deliver and secure the website
• The current public website does not load advertising pixels or third-party marketing analytics scripts

Customer communication

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

We use collected data for:

• Providing and improving our services
• Responding to project inquiries and communicating with you about requested services
• Processing transactions, quotes, or appointments when you use a separate service that offers them
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent when applicable

Text message program terms and conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-in and consent

• You will only receive messages if you have explicitly opted in.
• We maintain timestamped records of all opt-in actions.
• We comply with the Telephone Consumer Protection Act and all applicable laws.

Opt-out instructions

• You can cancel SMS notifications at any time by replying "STOP."
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
• All opt-out requests are processed immediately.

Message frequency and content

• Message frequency varies based on your interactions with our business.
• Messages will be directly related to the services you have requested.
• We do not send promotional content without specific consent.

Help and support

• Reply "HELP" for assistance or contact us at info@spsworldwide.com.
• Customer support is available during regular business hours.

Carrier information

• Standard message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers.

SMS data protection statement

Mobile opt-in data is never shared for marketing or promotional purposes. It may be disclosed only when needed to provide a service you requested or to deliver SMS messages you consented to receive, and it is excluded from all other sharing categories.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

We do not sell, rent, or trade personal information.

Mobile opt-in data is never shared for marketing or promotional purposes. It may be disclosed only when needed to provide a service you requested or to deliver SMS messages you consented to receive, and it is excluded from all other sharing categories.

Service providers

• Providers supporting a service you requested receive only the information needed to provide that service
• SMS aggregators and providers may receive mobile opt-in data solely to deliver messages you have consented to receive
• All service providers are contractually obligated to maintain confidentiality and security

Legal compliance

• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders

Business transfers

• In case of mergers, acquisitions, or sale of assets
• In such cases, your data remains protected under the terms of this policy

We implement and maintain reasonable security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

The current public website does not set marketing or analytics cookies and does not load third-party advertising or marketing tracking scripts. Our hosting infrastructure may process basic request information needed to deliver, secure, and maintain the website. If we add a feature that requires cookies or similar storage, we will update this policy and provide any notice or choice required by law.

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails by clicking "unsubscribe" in our emails
• Opt out of SMS messages by replying "STOP"
• Request information on how we process your data
• Withdraw consent at any time for future communications
• Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, please contact us using the information in Section 10.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

We may update this policy periodically. The latest version will always be available on our website. For significant changes, we will notify you by email or through a notice on our website.

If you have questions about this Privacy Policy or how your information is handled, contact us at:
SPS Worldwide
Phone: 954-606-3600
Email: info@spsworldwide.com
Website: spsworldwide.com

By using our website and services, you consent to this Privacy Policy.